1.No Refunds
Unfortunately, we do not offer refunds for any purchased items on our server, including VIP and ELITE ranks. All sales are final.

2.Rank Transfers
You can transfer your VIP or ELITE rank to another player for free. Please contact our support team to initiate a transfer.

3.Ban Policy
If you are banned for violating our server rules, you will not be eligible for a refund. Please review our server rules carefully to avoid any issues.

4.Agreement to Refund Policy
By purchasing a VIP or ELITE rank, you agree to our refund policy and acknowledge that there are no refunds available.

Thank you for understanding our refund policy.